ThermaWave, a new company specializing in high-quality heating components, aims to enter the consumer market with efficient and user-friendly heat pumps. Homeowners often struggle with choosing the right heat pump due to a lack of information about their specific heating needs.
As a UX designer, I created a website for ThermaWave featuring a heat pump demand calculator to recommend models based on home parameters. The site will also offer product descriptions, installation guides, and a contact form for additional support.
We identified two personas: an experienced homeowner familiar with heat pumps and a novice homeowner with no prior knowledge.
We identified two personas: an experienced homeowner familiar with heat pumps and a novice homeowner with no prior knowledge.
Using the user stories, I designed and refined the user flows to ensure the heat pump calculator provides a seamless experience, with results tailored to each persona's knowledge level.